What Software Do Associations and Clubs Need?

The Core

• Member Data with entries and exits, contribution classes, families
• Fee Collection via SEPA direct debit with mandate management
• Communication – mass emails to groups, with opt-out option
• Events with registration and participant list

The Unique Aspect: Changing Volunteers

Unlike in a company, the responsible person changes regularly – often annually. This leads to:

• The operation must be understandable without training
• Access must be able to be handed over cleanly
• There must be no knowledge that only one person possesses
• Data export must be possible at any time

These requirements weigh more heavily for associations than any list of functions.

Don't Underestimate Data Protection

Associations are also subject to the GDPR. Often missing are:

• Legal basis for photos on the website
• Proof of newsletter consents
• Deletion concept for former members
• Data processing agreement with the software provider

Standard or Custom

For most associations, a standard solution is sufficient – there are good and affordable options. It becomes custom for associations with a multi-tier structure (federal, state, local level), their own election or delegate procedures, or affiliated specialist groups with their own contributions.